We offer three White Label IT Helpdesk services. Standard, Overflow and Advanced. You can choose a per seat or per ticket model for our Standard and Advanced services, while Overflow is per ticket.
Your standard first and second line support service. You might need someone to cover out-of-hours support
This is ideal if you want to focus on 1st and 2nd line support calls. With Overflow, we'll take care of any third line support issues you want to escalate to us. We can either be your point of escalation for every ticket, or for specific fields or even specific days and times. Whether you need end-of-the-week help to close tickets or our 24/7 support.
If you have specific end user technical requirements, whether that's bespoke software or