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ON DEMAND 24/7 HELPDESK

WHITE LABEL SERVICES TO SCALE YOUR MSP

At White Label IT, we're PROUD to support MSPs with their service desk requirements. 

 

We offer a variety of support packages to suit the different needs your business has as it continues to grow, offer new services and deliver better results to your staff, your clients and your leadership team.

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MSP IT SUPPORT PACKAGES

1

Triage

  • Monday to Friday

  • OOH only: 5pm - 2am

  • Call answering

  • Ticket logging via e-mail

  • Escalation via phone call​​​​

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£0.00 PER MONTH

£200.00 Annual

Onboarding Fee

2

Triage Plus+

  • Everything in Triage

  • Saturday and Sunday 8am - 8pm

  • Helpdesk calls

  • Ticket logging in PSA

  • NOC alert management

  • First line support

  • 10x IT support tickets

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£400 PER MONTH

£400.00 One-Time

Onboarding Fee

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25% OFF!

£300 Per Month

3

Service Desk

  • 24/7 Helpdesk support

  • System integration (PSA, RMM)

  • NOC alert management

  • First line support

  • Second line support

  • Dedicated Teams channel

  • Account management

  • Monthly service reviews

  • 20x IT support tickets

£600.00 PER MONTH

£850 One-Time

Onboarding Fee

4

Service Desk Pro

  • Everything in Service Desk

  • MSP Growth Platform

  • Patch management​

  • Telecoms support

  • ISP & VoIP helpdesk

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CUSTOM QUOTE

£850 One-Time

Onboarding Fee

Don't hire more IT support staff!
Use a 24/7 helpdesk designed for MSP

+44 (0)333 344 4750

SELL MORE IT PROJECTS

Stop engineers being distracted worrying about IT support 24/7

WIN MORE IT CONTRACTS

Sign up those clients looking for a 24/7 helpdesk

OFFER 24/7 IT SUPPORT

Preserve your productivity by using a true 24/7 helpdesk

GROW YOUR PROFITS

Expand your company without taking on engineers

MAKE HAPPY
TECHS

Upskill your staff with more time for training and growth sessions

Stop your IT support staff getting stressed
Grow your MSP, not your helpdesk!

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